Terms of use

Effective 9 November 2026. Your agreement is with Chewy Bytes Limited (England and Wales company 16443347), 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ. Contact hello@chewybytes.com.

Using Penguin Queue

You must be at least 18, provide accurate account information and have authority to connect each social account. Keep passwords and API keys secure. Do not upload unlawful material, infringe intellectual property or privacy, send spam, impersonate others, evade platform restrictions or attempt to access another workspace. We may restrict or suspend access to prevent abuse or comply with law.

Your content

You retain ownership. You grant us the limited permission needed to store, process and display your content and, only when you expressly authorise it, send the selected content to your connected platform. You are responsible for rights to video, music and other material, captions, audience settings, commercial disclosures and AI disclosures. Connecting an account does not itself authorise a post.

Early access and platform availability

This free early-access service provides workspaces, drafts, private media and a draft API. TikTok integration is being tested for review and is subject to TikTok permissions, account eligibility and limits. Public publishing is not approved. LinkedIn, X, scheduling, analytics and community management are not available. We do not guarantee approval, reach, uninterrupted service or delivery at a particular time. Check publishing status before retrying; processing can take several minutes.

Current storage limits are 250 MB and 100 files per workspace, with a 25 MB per-file limit. We may change the service with reasonable notice where practical. Any future paid plan will require a separate purchase; these terms do not authorise charges.

Ending use and resolving problems

You may stop using the service, revoke API keys, disconnect TikTok and delete your account. Published content must be removed on TikTok. Contact us for help with failed or uncertain publishing and data requests. We may remove content or terminate access for material breach, unlawful use or security reasons, giving notice where lawful and practicable.

We are responsible for foreseeable loss caused by our breach or failure to exercise reasonable care. We do not exclude liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded. Your mandatory consumer rights are unaffected. Business users are responsible for keeping their own copies of content; we are not liable for indirect business losses to the extent permitted by law.

English law governs these terms. Courts of England and Wales have jurisdiction, subject to any mandatory rights you have to bring a claim in your country of residence. We will notify you of material changes to these terms before they take effect where practical.